FAQ's

Welcome to Tiny Tots! Below you'll find answers to some frequently asked questions. If your question isn't covered here, feel free to contact our support team directly.

We accept all major credit cards, PayPal, and bank transfers. For international customers, we also accept select regional payment options.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package's journey. You can also log in to your account to view order status and tracking information.

We offer a 30-day return policy for most items. To initiate a return, please contact our support team with your order number and reason for return. Items must be in their original condition, with all tags and packaging intact.

Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. International shipping may take longer.

You can change or cancel your order within 24 hours of placing it by contacting our support team. After this time, your order will be processed, and changes or cancellations may not be possible.

Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay informed about the latest deals or check the homepage for current promotions.

Yes, we offer digital gift cards that can be purchased directly from our website. They can be used for any product or service on our store.

You can reach our customer support team through our website's live chat feature. We're available Monday to Friday from 9 AM to 5 PM.